SHIPPING & RETURNING POLICY
Ready to ship krownz
All Krownz in this section are styled and ready to ship within 1-2 days after purchasing. PLEASE MAKE SURE YOU CHECK THE CAP SIZE FOR EACH WIG. No refunds or exchanges on ready to ship wigs. Any questions feel free to contact me.
ALL SALES/SELLS ARE FINAL!* Due to the nature of our product, all sales are final. Please ensure measurements are taken properly because we will not issue a refund due to improper measurements. If you have any questions, concerns, or need help with your measurements, please contact us at Kelliekelz@HairFiendQueenz.Biz or book a consultation.
****DUE TO COVID-19 WE ARE SEEING SHIPPING DELAYS BEYOND OUR CONTROL AND CANNOT GUARANTEE SHIPPING AND PROCESSING TIMES. PLEASE KEEP THIS IN MIND WHEN PLACING AN ORDER.*****
Once your order has been shipped you will receive a tracking number. Please allow 2-48 hours for the tracking to be updated. In order for you to receive your package you have to be present at the time of delivery to sign for your package. In the event you are not able to sign for your package please reach out to your local USPS office to schedule a re-delivery. We are not responsible for late shipments due to increment weather, holidays, natural disasters, or carrier delays. Please keep in mind holidays do not count as a business day and should be considered when calculating shipping times.
*SHIPPING AND PROCESSING TIMES ARE SUBJECT TO CHANGE*